Accessibility

CLUBLINK IS COMMITTED TO MAKING OUR SERVICES ACCESSIBLE TO ALL MEMBERS AND GUESTS. UPON REQUEST, WE WILL MAKE EVERY REASONABLE EFFORT TO MAKE OUR PROPERTIES AN ACCESSIBILITY-FRIENDLY PREMISES. IF WE CANNOT MEET THOSE NEEDS, WE WILL ASK HOW YOU CAN BE ACCOMMODATED AND WHAT ALTERNATIVE METHODS WOULD BE MORE ACCESSIBLE.

FEES FOR SUPPORT PERSONS STATEMENT

A fee will be charged for any support persons who accompany a person with a disability, and who utilize the services provided by ClubLink. In this case, the regular fees would apply.

Support persons accompanying a person with a disability who does not utilize any of the services provided by ClubLink will not be charged a fee.

ACCESSIBILITY FEEDBACK

ClubLink welcomes feedback regarding the accessibility of our services. You may download our Customer Accessibility Feedback Form and provide your feedback in the following ways:

• In person at any ClubLink property
  
  
• By telephone at 905-841-3730
  
  
• In writing to ClubLink, 15675 Dufferin Street, King City, Ont., L7B 1K5
  
  

ClubLink has a feedback protocol to enable it to receive and respond to comments, including complaints. ClubLink will respond to feedback received within 14 days of receiving the feedback when contact information has been provided.

Click here to view the ClubLink Accessibility for Ontarians with Disabilities Act (AODA) Customer Service and the Integrated Standards Policy.

Click here to view the ClubLink Ontario Multi-year Accessibility Plan.